Team Lead, Managed Review
CM Legal
The Team Lead for Managed Review reports to a Senior Review Manager and is responsible for supervising and managing the contract review team, which may include 0-30+ reviewers. Their duties encompass evaluating reviewer performance and accuracy, assigning and managing workloads, addressing issues, and providing input on reviewer retention. They oversee quality control, ensuring issues are identified and corrected according to client and company guidelines, and contribute to improving standard operating procedures. The role involves collaborating with attorneys, clients, and team members, facilitating communication, and providing regular updates. The Team Lead is committed to maintaining high review standards during all workflows, including first-pass review and quality checks, and supporting workflow improvements to reduce risk and enhance accuracy. They review documents as needed, promote process innovation, and foster strong working relationships across teams. Qualifications include a bachelor’s degree and a Juris Doctor, with at least one year of document review experience, familiarity with review platforms like Relativity, and excellent communication, organizational, and computer skills. Ultimately, they aim to deliver top-quality reviews, ensure client satisfaction, and drive continuous process enhancements.