Boston MA
Knowledge Management

Knowledge Management and Innovation Strategist

CM Legal

Our client is seeking a Knowledge Management & Innovation Strategist to lead knowledge management, process improvement, and technology adoption initiatives across several specialty practice groups, including Bankruptcy, Health Law, Public Finance, Real Estate, and Technology & Communications. This role serves as the primary knowledge management and innovation resource for these practices, partnering closely with attorneys, practice leadership, and cross-functional teams to improve how knowledge is captured, organized, and utilized throughout the firm.

Key responsibilities include developing and maintaining knowledge assets such as templates, forms, checklists, playbooks, and practice resources; improving the accessibility and usability of content within firm systems; capturing matter insights and best practices; and supporting precedent management and knowledge-sharing initiatives. The Strategist will also lead knowledge management projects, coordinate stakeholder priorities, manage multiple concurrent initiatives, and drive implementation of knowledge infrastructure improvements.

The role includes evaluating and supporting legal technologies, AI-enabled tools, document automation platforms, and knowledge management systems. Additional responsibilities include identifying workflow improvements, designing practical resources to enhance efficiency, facilitating technology adoption through training and support, and collaborating with departments such as IT, Innovation, Business Development, Research, and Practice Management.

Qualified candidates should have 8–12+ years of experience in a law firm or professional services environment, with experience in knowledge management, legal operations, practice support, business development, or related functions. Strong organizational, communication, project management, and stakeholder engagement skills are essential, along with familiarity with legal technology platforms and law firm operations. This position follows a hybrid schedule with 60% in-office and 40% remote work. The salary range for the Boston office is $145,000–$175,000.

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