San Francisco CA

Senior Litigation & eDiscovery Services Analyst

CM Legal

Senior Litigation & E-Discovery Services Analyst

Our client is seeking a Senior Litigation & E-Discovery Services Analyst to join the Litigation & E-Discovery Services team.

Position summary: The Litigation & E-Discovery Services Analyst provides support and administration of litigation technology, applications and systems as part of the LEDS department. This role is also responsible for coordinating litigation support service needs for the litigation practice providing back-up support and guidance to LEDS team members across the firm, including vendor management. Specific duties and responsibilities include designing and maintaining litigation databases to manage data for review, production, and analysis, as well as supporting other litigation applications:
 Position responsibilities:

  • Support firm litigation attorneys, E-Discovery attorneys and legal teams with all aspects of litigation support from case inception through trial
  • Design and maintain litigation databases to manage litigation data for review, production, and analysis
  • Coordinate and handle requests for new or modified databases created using litigation applications including, but not limited to, Relativity/RelOne, Concordance, LAW Pre-Discovery and outside service and software systems for litigation support
  • Provide technical support and advice related to litigation technology and electronic discovery
  • Work with E-Discovery attorneys and legal teams to execute document indexes and perform keyword searches
  • Coordinate with E-Discovery attorneys and legal teams with project planning, developing document review protocols, searching, testing and sampling and all aspects of litigation document review and production
  • Conduct quality control procedures to ensure accuracy of document productions including, but not limited to privilege and confidentiality designations and redactions
  • Maintain a working knowledge of and stay current on e-discovery and litigation support technology,
  • Participate in management of litigation support and E-Discovery vendor relationships
  • Coordinate with the IS Managers to install new software systems and on all hardware acquisitions and installation and Service Desk staff on implementation of new or upgraded systems
  • Provide training and support to legal teams on the use of litigation support systems and applications
  • Train legal teams to use search syntax for use in searching litigation review databases
  • Maintain documentation of work performed on litigation related client data, from receipt through conclusion of matter
  • Develop process documentation and user training materials as directed
  • Maintain and administer LEDS work-flow documentation tools and systems
  • Troubleshoot issues as they arise with litigation teams, systems, and processes
  • Follow LEDS department and firm policies and procedures related to litigation data management and all aspects of litigation support
  • Adhere to firm wide client/matter data classification and management standards in identification of client related data
  • Communicate with and provide back-up support to LEDS colleagues in other offices
  • Expectation to bill time on hourly basis
  • Ensure accurate and timely entry of billable and non-billable time and review IntApp entries prior to month-end closing 
  • All other duties as assigned

Skills and experience:

  • Available to work overtime, as required
  • After orientation, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
  • Available to travel, as required
  • 4+ years’ experience in litigation and e-discovery services, including administering litigation review database applications, e.g. Relativity, LAW Pre-Discovery, Concordance and Magnum OpusProficient with standard computer equipment, laptops and printers and generally familiar with all aspects of software interaction with network systems and business application systems
  • Thorough understanding of relational databases, litigation support related software and technology and the fundamentals of desktop and network operating systems
  • Experience with litigation preparedness and response, including electronic discovery and related support
  • Technical knowledge of and experience with the latest information technology tools and standards to support enterprise information management, as well as applications in data analytics to help organizations manage, classify and efficiently use information
  • Conversant with electronic discovery and risk management issues, concepts and legal ramifications


  • Bachelor’s Degree
  • SQL and ODBC experience
  • Law Firm / Vendor Environment
  • RCA


  • Ability to work independently and under pressure/tight time constraints
  • High aptitude for multi-tasking
  • Creative and entrepreneurial approach to problem-solving and process improvement
  • Strong analytical ability and implementation skills
  • Strong project management skills
  • Flexible and agile, ability to reprioritize with changes in the business
  • Ability to meet deadlines and effectively complete operational and project-based assignments
  • Strong initiative and a get-it-done attitude
  • Excellent communication, interpersonal, leadership and management skills
  • Customer service oriented, as demonstrated by strong attention to detail, organization and ability to prioritize work tasks and manage deadlines based upon internal and external client needs

The expected hourly pay range for this position is $58.00 – $68.00. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.




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