Dallas TX

Research & Digital Information Analyst

CM Legal

Research & Digital Information Analyst

General Statement of Duties:
The Research & Digital Information Analyst will be responsible for providing reference and research services to attorneys, paralegals, summer ‎associates, and team members in all offices.‎

Duties & Responsibilities:

  • Provide reference and research services to attorneys, paralegals, summer associates, and team members in all offices
  • Bill time for research and other work associated with active client matters
  • Perform in-depth legal, corporate, financial and/or general research for lawyers, staff, and clients by using the appropriate mix of the Firm’s wide range of information resources
  • Maintain a thorough understanding of the scope, accuracy, and cost-effectiveness of the Firm’s numerous information resources, and select the most relevant tool(s) for any given request
  • Provide summary reports of research when appropriate, either via traditional narrative explanation, appropriate visualizations of data/information, or a combination of both
  • Work with firm’s Information Services Team to ensure all reference requests are acknowledged and completed in an accurate and timely manner
  • Train lawyers, paralegals, and staff in the use of information resources; develop, prepare and conduct presentations/orientations giving information and training on relevant resources; assist in preparing and updating guides, newsletters, intranet pages, etc. which assist in the use of library services and information resources
  • Create print and digital asynchronous training materials for use by attorneys and team members
  • Keep up with new developments, technologies, innovations, and products in the fields of legal and business research
  • Assist in the creation and maintenance of litigation alerts for attorneys
  • Review and evaluate practice specific web sites.  Evaluate and update practice pages and internal library sites
  • Act as research liaison to assigned practice group and teams, including attending practice group meetings and reporting back on information and training needs
  • Assist in the design and maintenance of the Department’s intranet page, including updating practice group and jurisdictional content pages
  • Follow and implement the marketing strategies developed by the Information Services team to promote the Department’s services and resources
  • Manage physical library collection of assigned offices, including organizing and maintaining the collection, making decisions to renew or cancel resources, purchasing new publications, processing invoices, and assisting with budgeting
  • Assist with renewals and management of electronic resources used in assigned offices or practice groups
  • Other responsibilities as assigned

Education & Experience:

  • Master’s degree in Library or Information Science from an American Library Association accredited program, preferably with coursework in law librarianship and/or legal research. Applicants with a JD from an American Bar Association accredited program who also have the listed relevant experience are welcome to apply.
  • 3+ years of experience in a law library, preferably a law firm library, but candidates with other law library experience will be considered
  • Excellent customer services skills and ability to excel under pressure
  • Proficient in Microsoft Office applications, specifically Word, Excel, and SharePoint
  • Excellent writing and editing skills
  • Extensive experience in the efficient use of legal and business information resources such as Westlaw Edge or Precision, Lexis Advance or Lexis+, Bloomberg Law, VitalLaw, and S&P CapitalIQ, among others
  • Proven ability to develop and deliver effective training to attorneys and team members
  • Ability to support attorneys and team members in multiple locations, across multiple time zones, using various communication strategies
  • Demonstrated ability to work well independently as well as with teams, peers, and clients, and to contribute to efforts to further management’s goals
  • Knowledge of copyright as it applies to libraries
  • Knowledge of Texas legal research and resources is strongly preferred
  • Experience with the EOS integrated library system is preferred
  • Experience with Camtasia for production of asynchronous training is a plus
  • Experience with data gathering, organization, and analysis, and visual presentation of information (e.g., infographics, tables, charts, dashboards) is a plus

Additional Information:
Supervisory Responsibility – This position has no direct supervisory responsibilities.
Work Environment – This position operates in a professional office environment.
Position Type/Expected Work Hours – This is a full-time exempt position with an opportunity for a flexible schedule as firm needs permit. Days and hours of work are Monday through Friday, 8:30 a.m. – 5:30 p.m. or 10 a.m. to 7 p.m. Central Time, with additional hours as required. Participation in a rotational weekend reference monitoring service is required.
Travel – Little to no travel is expected for this position.


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