Cincinnati OH

Records Assistant – Information Governance

CM Legal

Records Assistant – Information Governance

Our client is seeking a Records Assistant to support their Information Governance team in the Cincinnati or Minneapolis office. This is an entry-level position.

Essential Duties:

  • Searches, locates, retrieves and delivers information through established procedures and protocols and delivery systems.
  • Receives files or files lists for entry into information tracking application (“IRM), validates data for accuracy and enters into IRM.
  • Manages storage assignments and information custody for on-site and off-site files.
  • Sorts, classifies and codes physical and electronic information for filing and scanning.
  • Completes assigned work associated with on-boarding and off-boarding employees and client files/matters.
  • Monitors assigned email/voice mail accounts and responds in an appropriate and timely manner.
  • Provides input to IM/IG management on current and projected workloads, process improvements, and training requirements.
  • Completes all IM quality control requirements associated with the Firm’s IG program.
  • Supports Firm personnel on understanding and complying with IG policies, processes, and technologies.
  • Performs information management responsibilities as directed by the IM/IG management.
  • Performs other duties as assigned.


  • High School Diploma or equivalent; some college coursework preferred.
  • Minimum of 3 years working in a professional office environment preferred.
  • Working knowledge of records and information operations management operations, protocols, and best practices in the legal industry preferred.
  • Demonstrated experience managing physical and electronic documents, files and containers preferred.
  • Experience providing superior customer service in a fast-paced environment.
  • Working knowledge of Microsoft Office tools (Word, Outlook, Excel and PowerPoint).
  • Attention to detail and ability to manage and prioritize workload.
  • Ability to effectively communicate verbally and in writing and actively listen to a variety of audiences.
  • This position requires the ability to regularly lift and carry boxes that typically way up to 40 pounds.


  • Max. file size: 300 MB.

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