Century City CA

Information Governance Operations Lead

CM Legal

Information Governance Operations Lead 

The Information Governance Operations Lead is an integral part of the firm’s Information Governance team. This role will be responsible for overseeing and assisting with supervision of the day-to-day operations of the Information Governance Operations team, including file management (both physical and electronic), file intake, file releases, destruction requests, data access requests, case room management, and records retention, while identifying opportunities to enhance the Information Governance program by utilizing a thorough understanding of information management, security, and privacy principles. This role will be located in their Century City office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications
Other key responsibilities include:

  • Organizing, assigning, delegating, and coordinating the work of the Information Governance Operations team to ensure objectives are met in a timely manner, while leveraging additional support centers to ensure excellent customer service
  • Assisting with educating firm personnel regarding the appropriate locations where data should be stored, understanding the firm’s systems and software tools, and acting as a resource regarding various information governance questions for staff, attorneys, and other users
  • Leading and performing all aspects for all information governance processes including file intakes, releases, destructions, and data access requests for the office, ensuring compliance with firm policies, ensuring completion of the relevant process, and responding to questions from staff and other users and provides instruction and training as needed
  • Implementing records retention policies and procedures, ascertaining which files are subject to retention, communicating with attorneys and clients regarding the disposition of files, and maintaining meticulous records regarding file disposition
  • Assisting as necessary with the organization, classification, preparation, space coordination, and collection of files within systems and databases and the central filing area, case rooms, file cabinets, offsite storage facilities, or wherever files may be found

We’d love to hear from you if you:

  • Demonstrate excellent leadership skills (i.e., organizing, planning, problem-solving, and decision-making) necessary for effective supervision
  • Display extensive knowledge of information governance, data security and privacy principles, best practices, and procedures
  • Exhibit the ability to oversee work of others to ensure compliance and accuracy

And have:

  • A Bachelor’s degree; a minimum of five (5) years of relevant Information Governance or Records experience may be considered in lieu of a degree
  • A minimum of five (5) years of relevant experience, preferably at a law firm

Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in the firm’s comprehensive benefit program which includes:

  • Healthcare, life and disability insurance
  • A generous 401k plan
  • At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
  • Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
  • Professional Development programs
  • Employee discounts
  • And more!

Pay Range
USD $120,000.00 – USD $130,000.00 /Yr.


  • Max. file size: 300 MB.

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