Immigration System and Data Administrator – Boston, MA

Our client is seeking an Immigration System and Data Administrator to join their team in Boston. This role requires 60% in office presence; remote work is permissible 40% of the time.

What you’ll do
Perform database administration, which includes the following tasks:

• Generating and structuring case management reports;
• Performing data audits;
• Managing case inquiries with USCIS and Department of Labor.
• Lead integration process for new document assembly platform; collaborate on plans for API utilization and data extraction.
• Manage process improvement and process automation efforts with docketing management system; liaise with vendors as needed.
• Partner with IT Applications Analysts to generate section workload reports and identify ways to interface with other platforms.
• Oversee case teams to build records for new clients and new case matters.
• Train new Immigration section employees.
• Train clients (Employers) on use of our internal client management system and reporting capabilities.
• Work with software vendors to manage updates; train team on new features, resources, and best practices, as necessary.
• Oversee client file transfer process with Information Governance team.
• Oversee, assign and instruct Immigration Docketing Case Assistant tasks and projects.
• Assume additional responsibilities as requested.

Qualifications

• Bachelor’s degree required.
• 5+ years experience in a law firm; business immigration experience strongly preferred.
• Ability to handle multiple priorities with ease.
• Passion for learning and continuous skill building.
• Possess excellent written and verbal communication skills.
• Strong organizational and administrative skills.
• Excellent attention to detail and ability to execute through to completion.
• Creative problem solving skills, reasoning ability, and logical thought process.
• Ability to work under pressure, prioritize competing demands, and meet various deadlines.
• Demonstrated ability to professionally interact and collaborate with colleagues at all levels.
• Ability to work independently and as part of a team.
• Outstanding sense of customer service.
• Enthusiastic, proactive, and positive attitude.
• Ability to handle confidential matters with discretion.
• Must be self-motivated to produce quality work.
• High level of integrity and honesty.
• Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint.
• Ability to quickly get up to speed and master new applications and software is critical.
• Flexibility to work overtime when necessary.