New York City NY

Client Accounting Collections Coordinator

CM Legal

Client Accounting Collections Coordinator

The Opportunity
Our client is looking for a Client Accounting Collections Coordinator.  This position provides client accounting analysis, follow up of aged unpaid invoices and support to partners.  Coordinates client accounting activity for assigned clients to meet service guidelines.

  • Assists with handling multiple complex A/R and client analysis projects.
  • Maintains information on and is knowledgeable in all aspects of assigned client accounts.
  • Clearly communicates and responds to inquiries and requests made by clients, attorneys, and support staff.
  • Responsible for accruals, A/R, and relevant e-billing issues for the Firm's financial clients.
  • Implements Client Accounting procedures, processes and goals by coordinating work effort including timely follow up of client bills and follow-up on outstanding balances with billing, secretarial and other Firm staff.
  • Understands and responds to inquiries and requests made by clients, attorneys, and support staff.
  • Maintains client and vendor e-billing relationships on an on-going basis.
  • Researches and escalates aged A/R & Unbilled balances for Firm wide clients.
  • Prepares A/R write-offs as needed.
  • Documents meetings/discussions with billers, partners and clients for actions and/or later follow-up.
  • Communicates issues and escalates as needed.
  • Participates in system testing.
  • Daily interaction with the E-Billing & Billing teams to review and resolve rejected or partial invoices.
  • Provides monthly status reports on the Firm's financial clients.
  • Actively seeks to enhance knowledge of all Client Accounting procedures and processes.
  • Maintains complete and up-to-date files for each partner and/or client.
  • Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
  • Manages Firm resources responsibly.
  • Complies with and understands Firm operation, policies and procedures.
  • Performs other related duties as assigned.


  • Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
  • Demonstrates effective interpersonal and communication skills, both verbally and in writing
  • Demonstrates close attention to detail
  • Ability to handle multiple projects and shifting priorities
  • Ability to handle sensitive matters and maintain confidentiality
  • Ability to organize and prioritize work
  • Ability to work well in a demanding and fast-paced environment
  • Ability to work well independently as well as effectively within a team
  • Flexibility to adjust hours and work the hours necessary to meet operating and business needs

Education & Experience
Bachelor's Degree
Minimum of two years billing and/or collections experience with some account analysis related functions; law firm experience preferred

The overall well-being of their team is important to us. They offer generous benefits to help you
achieve wellness in all areas of your life.

  • Competitive salaries and year-end discretionary bonuses.
  • Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
  • Generous paid time off.
  • Paid leave options, including parental.
  • In-classroom, remote, and on-demand learning and professional development opportunities.
  • Robust well-being classes and programs.
  • Opportunities to give back and make an impact in local communities.

The salary range for this position is $75,000 to $80,000, non-exempt. The actual base salary offered will depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.


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