The Client Account Specialist role involves a hybrid or remote work schedule, managing billing, collections, and client account operations. Key responsibilities include developing relationships with attorneys and clients, overseeing complex billing arrangements, and mentoring billing specialists. The position requires verification of billing rates and monitoring compliance with outside counsel guidelines, ensuring accurate pre-bills and final bills. The specialist collaborates with eBilling Coordinators and the Accounting Systems Administrator for client account setups and electronic invoicing while proactively following up on collections. Responsiveness to client inquiries concerning accruals, audits, and payment reports is crucial, as is preparing monthly billing forecasts and monitoring cash reports. Qualifications include a bachelor’s degree or equivalent experience, prior law firm billing experience, proficiency in Financial Management Systems, and advanced Excel skills. Strong problem-solving abilities, excellent communication, and reliability are essential traits for success in this role. The anticipated salary ranges from $54,000 to $95,000, based on the applicant’s qualifications, experience, education, certifications, and geographical location.