Billing Support Coordinator

The ideal candidate will be responsible for…

• Managing billing process to include time capture, data review and correction, final submission to meet all Firm-required deadlines, maintenance of billing records, and research of disputes and discrepancies.
• Analyzing client invoices and providing forecasts for planned work; processes changes and refunds as needed.
• Coordinating with billing attorneys on all monthly pre-bills and necessary revisions.
• Assisting with client communications related to billing, cash receipts, collections and ad hoc reporting.
• Managing routine office procedures and forms to respond appropriately to detailed inquiries concerning departmental activities and operations.

The successful candidate will demonstrate…

• A minimum of three – five years prior relevant work experience within a law firm or professional services environment. Legal accounting experience strongly preferred.
• Proficiency in the Microsoft Office Suite, including Excel and Outlook; experience working in an enterprise accounting system, such as Elite or Aderant, and proficiency in the use of document management systems.
• Strong focus on client service and responsiveness.
• Ability to exercise discretion and independent judgment in the performance of responsibilities and the aptitude for effective and creative problem solving.
• Strong communications and client service skills. 
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Excellent organizational skills; a meticulous level of attention to detail.