Chicago IL
Accounting/Finance

Billing Coordinator

CM Legal

Billing Coordinator
Our client, a global Am Law 100 firm, is seeking an experienced Billing Coordinator to join their Billing Department. The position will be based in their downtown Los Angeles office.
The Billing Coordinator is a member of the firm’s Billing Department. Reporting to the Billing Supervisor, this position is responsible for handling a portfolio of client bills for a partner in our Real Estate practice group. The Billing Coordinator is responsible for full-cycle billing (distributing prebills, processing revisions, submitting and posting invoices) and will assist with some collections activities.
Responsibilities

  • Manage all phases of the billing cycle using Aderant billing software.
  • Prepare invoices according to attorney and client billing guidelines.
  • Respond to inquiries and requests for invoices, reports, and adjustments.
  • Print and send paper prebills through FedEx (for attorneys who request paper)
  • New partner orientation (discuss billing deadlines and prebill review options).
  • Filing paper prebills and shipping to offsite storage.
  • Coordinate prebill audit requests and pulling paper prebills from local files or offsite storage
  • Address all incoming department mail.
  • Distribute supplies to remote and home offices as needed.

Essential functions of job

  • Prepare invoices according to attorney and client billing guidelines.
  • Communicate effectively with attorneys and staff as the subject-matter expert in all billing matters.
  • Prepare ad-hoc reports, providing analysis of financial and historical data.
  • Resolve complex billing issues by working with the Billing Attorney and clients.
  • Respond to inquiries timely and effectively.
  • Analyze invoices diligently to ensure compliance with Firm policies and client billing guidelines.
  • Prioritize and meet aggressive deadlines while handling a high volume of work.
  • Build, maintain, and deliver professional customer service and maintain positive working relationships with all internal and external contacts. This position requires routine communication with firm attorneys, client contacts, and other personnel, both inside and outside the firm.
  • Proactively recommend improvements to existing processes.

Required qualifications

  • Three (3) years of billing experience with mid-large size law firm
  • Experience with Aderant/CMS, Elite, or similar software
  • Basic typing skills (at least 40 wpm
  • Proficiency with Outlook, Word and Excel
  • Excellent oral and written communication skills
  • Ability to interact with attorneys, staff, and clients in a professional, service-oriented manne
  • Ability to work independently
  • Ability to prioritize tasks and complete work within established deadlines
  • Ability to thrive in a team environment and look for opportunities to provide additional support

Preferred qualifications

  • Experience with E-Billing Hub or Bill Blast
  • Experience with various e-billing vendor portals (e.g. Legal Exchange, Tymetrix, CounselLink)
  • Strong organizational and problem-solving skills

Education

  • Required: High School Diploma
  • Preferred: Bachelor’s Degree

Computer/software knowledge

  • Required: Aderant/CMS, Elite, or similar software; Outlook, Word, and Excel

Work environment

  • Current Firm policy is hybrid—working in the office at least three days per week, and working from home the rest of the week (subject to change).
  • Overtime will be required on occasion as the workload demands.

  • Max. file size: 300 MB.

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