Los Angeles CA

Billing & Client Relations Manager

CM Legal

Billing and Client Relations Manager

Position Summary:
Our client is looking to add an experienced Billing Supervisor to join its dynamic team. This is a leadership role overseeing and supporting the billing team and reporting to the firm’s Director of Billing and client relations.

Duties and Responsibilities:

  • The Billing Supervisor will play a crucial role in overseeing and managing all aspects of client invoice processing, including submission to various e-billing systems. Manage and lead department staff's day-to-day billing and invoicing activities, and performance, proactively aligning resources to provide timely, accurate, and effective service. 
  • Manage the Aderant Expert billing and iTimeKeep timekeeping software functionality and troubleshoot system-related issues. 
  • Collaborating with the firm's management and individual partners to facilitate specialized billing arrangements for various clients. 
  • Perform full-cycle billing functions such as generating, printing, logging, and tracking the progress of pre-bills and finalized invoice client distribution. 
  • Assisting in the input and modification of time entries using Aderant EA Pro Billing Workspace 
  • Creating and delivering invoices to clients through mail or electronic means. 
  • Setting up and managing accounts and activities on third-party e-billing platforms. 
  • Providing analyses on billing, accounts receivable, and payment information to partners and clients.
  • Training and supervising all billing staff on billing processes.
  • Setting up and training new hires for the firm’s monthly billing process and timekeeping system.
  • Coordinating with other staff to ensure efficient invoice processing.


  • Bachelor’s degree required. 
  • Five years prior legal billing experience preferred. 
  • Knowledge and/or experience in electronic billing 
  • Experience with Outlook, Excel, and report-writing software is necessary. 
  • Experience with Aderant EA Pro Billing is required. Working Conditions: 
  • This position works in a professional office environment and is required to sit for prolonged periods using a computer and telephone. 
  • Occasionally required to lift items under 20 pounds. 
  • During periods of heavy workload, it is occasionally required to work before and after scheduled work hours, as well as during weekend days.

Compensation: $95k – $115k/annually


  • Max. file size: 300 MB.

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